Being Different...

Helping clients to achieve successful business change requires the appropriate perspective on business content knowledge, deep business change skills and the ability to provide change leadership. It does not involve attempts to create, manage or drive change being tacked on as an afterthought to some functional activity such as a new IT system or being treated as just ‘communications’.

From various in-depth studies in the UK, Europe and the US over the past 35 years, the results from business change have not been good, The studies report that business programmes and projects fail to deliver the benefits sought between 80% and 95% of the time. Many result in outright failure. These results are consistent across the UK, Europe and the US. So it’s clear that the old ways of doing business change don’t work. It’s time for a change in how business change is addressed.

Consider our approach:

Our Approach

Traditional Approach

Expertise & Team

 

  • Small external team
  • Multi-Field/Sector expertise
  • Practical & Experienced staff
  • Breadth & Depth of Expertise across team
  • Hard & Soft Skills across team
  • Short, high impact assignments
  • Dynamic Workshop & Quick-Task approach
  • Clear Road-Map for Assignment
  • Rapid Value Delivery - stage by stage
  • Clear Plans & Deliverables
  • Large external team
  • Large exercises preferred
  • Predominately junior staff
  • Narrow skills sets
  • High commitment required
  • Incremental progress
  • Follow-on sales focus
  • Slow to Implement approach

Solutions

 

  • Complete End-to-End approach
  • Vision, Strategy & Execution focus
  • Business & IS Design Capability
  • Rapid Top-Down & Bottom-Up Design
  • Innovative & customised solutions
  • Change Leadership Expertise
  • ‘One Real Team’ approach
  • Business & Value focus
  • Partial Solutions
  • Task & process focus
  • ‘Our Way’ solutions
  • ‘Two Team’ approach
  • Sales relationship focus
  • Expensive

Attitude & Business Model

 

  • Outcome & Trust Relationship focus
  • Significant Cost Advantage
  • Skills Transfer is a Priority
  • Transparent style & approach
  • Joint Approach
  • High cost, high risk
  • Fee focus
  • Low skills transfer
  • Dependency oriented
  • Low responsibility & low ownership

Too Limited a View..?

Many consultancy and advisory companies lead on a particular view or functional specialism, e.g. strategy, project management, change management, integration or performance management. Others lead on their knowledge of one or more market sectors.

Unlike others, we’re not limited by taking just a functional or technology or strategy or process or communications or organisational or market or programme/project management or a cultural/behavioural viewpoint. The results speak for themselves: taking a narrow view doesn’t work.

What it Takes…

We know that each and all of these perspectives need to be understood at deep level, and then considered, regularly assessed and then dynamically balanced at a “big picture – small picture” level to get the right outcomes quickly.

Equally importantly, each of these activities need to be done well and in synchronisation with each other - not dealt with as isolated workstreams. We actively work on each and all of these perspectives on an ongoing, dynamic basis to get the integrated views and outcomes necessary for successful change.

A tall order..? Yes, and it’s what it takes for business change to be successful. To do this we have sought out and brought together the leading business change agents across many different industry sectors to staff our teams. We have created new sets of methods, tools and processes radically more powerful than what currently passes for best practice today. We know, we helped created many of the ‘current best practices’ years ago. We have an active Change Research Programme that’s been working for over 15 years to make sure we are at, and stay at, the forefront of business change.

We bring our skills and strengths to work with yours. You already have all the market knowledge you need: it’s already in your staff – the question is how to access, direct and utilise it effectively.

We can help…

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