|
The business and change strategy is sound, the details of the what and how to realise it is fully understood. The multi-level design work on proposition, value, positioning, and business model and realisation is firmly bottomed out.
You’ve done the work on process, technology, people and third party suppliers to know who’s affected, when and how your going to manage the transition. The plans for transition, execution of the change and the delivery of the benefits are well understood and agreed by all those involved or affected.
You know what measures, metrics and indicators will provide ongoing feedback during execution and warn of potential problems. And your executives and people are fully with you. Great, your ready to start change execution and delivery.
If not, you may be taking a leap into the dark. Successful change execution and delivery requires a hands-on and very practical approach - in the detail - to achieve the required outcomes. The change isn’t complete until the new state is working fully - as designed - and all the benefits are delivered.
Change Execution
Transitioning the existing people, processes and technology to the new state can be a complex challenge, particularly when ‘business as usual’ needs to keep happening. Sometimes a clean switch-over is possible and viable; other times a more gradual change-over strategy needs to be adopted. Complex business activities, systems and highly distributed operations can all add to the difficulties that need to be managed.
A well-thought out and actively-led change initiative, where the stakeholders and people understand and are fully involved and motivated to achieve the change, will significantly ease the change execution. Anything less will represent risks that will need to be actively managed.
Change Delivery
Executing the change doesn’t mean it’s delivered. Delivery is about realising the benefits, getting the value, removing the old ways and options, and ensuring complete alignment with the new business model, processes and associated metrics and reports. It’s about getting the job completed, resolving any minor issues or misunderstandings, getting the people, processes and systems working at peak performance and the solution tuned-up and delivering real business value on all cylinders.
Some people try, we like to make sure
|
